Frequently asked questions

Is Elara a real psychic?

No. Elara's advisors are guided personas, not real people, designed to feel warm and personal. Readings are for reflection and entertainment, not fortune-telling or professional advice.

What's free?

Your daily card, daily/weekly/monthly horoscopes, zodiac sign profiles, birth-chart snapshot, compatibility, numerology, and the Learn articles are all free.

What are credits for?

Credits unlock deeper personalized readings (tarot spreads, love, career, soulmate, past life, dream analysis, aura) and live Oracle chat. Each deep reading or Oracle message costs one credit.

How much do credits cost?

Starter is 5 credits for $4.99, Popular is 20 for $14.99, and Value is 50 for $29.99. New users get free credits to start.

How do I pay?

Securely through our payment provider (Polar), which accepts major cards. We only charge when you buy a credit pack.

Can I get a refund?

Yes, see our refund policy.

Do my credits expire?

No. Credits stay in your account. Create a free account so they follow you across devices.

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